Our Safety Commitment

Ensuring food safety with transparency and trust through real-time monitoring and secure deliveries.

Two delivery workers wearing blue uniforms and helmets are seen on scooters, parked on the side of a city street. A person in a yellow shirt is interacting with them, possibly handing over or receiving a delivery item. The background shows a sidewalk lined with trees and storefronts.
Two delivery workers wearing blue uniforms and helmets are seen on scooters, parked on the side of a city street. A person in a yellow shirt is interacting with them, possibly handing over or receiving a delivery item. The background shows a sidewalk lined with trees and storefronts.
A delivery person wearing Grab-branded attire, including a green helmet and jacket, hands over a brown paper bag to a smiling young woman standing at a door. The woman is dressed casually with a headscarf and there are green plants near the entrance.
A delivery person wearing Grab-branded attire, including a green helmet and jacket, hands over a brown paper bag to a smiling young woman standing at a door. The woman is dressed casually with a headscarf and there are green plants near the entrance.
Live Meal Streaming

Watch your meal being prepared live, assuring quality and safety from kitchen to door.

Tamper-Proof Delivery

Each delivery is sealed with tamper-proof bags, guaranteeing fresh and untouched meals for you.

Safety Assurance

How do you ensure food safety?

We partner with local restaurants and use tamper-proof seals to guarantee food safety during delivery.

What are tamper-proof seals?
How does live video streaming work?
What if my food is tampered?
What is your food sourcing process?

Our live video streams show meal preparation, ensuring transparency and trust in our service.

If you suspect tampering, please contact our support team immediately for assistance and resolution.

Tamper-proof seals are designed to show if the delivery bag has been opened or altered.

We take immediate action to investigate any tampering claims to ensure customer safety and satisfaction.

Customer Reviews

See what our customers are saying about us.

I love the live video streams! It gives me confidence in my food's safety.

Emily R.
A person wearing a helmet and a mask rides a bicycle, carrying large green delivery bags labeled 'Uber Eats.' The surroundings show a row of parked orange bicycles, a wet pavement, and various urban elements like cars and street signs.
A person wearing a helmet and a mask rides a bicycle, carrying large green delivery bags labeled 'Uber Eats.' The surroundings show a row of parked orange bicycles, a wet pavement, and various urban elements like cars and street signs.

New York

The tamper-proof seals make me feel secure about my orders. I trust u-gotit completely for my food delivery needs.

A delivery person wearing a blue jacket and helmet rides a scooter down a dimly lit alley. There are graffiti-covered dumpsters on the side, and the walls are made of old stone and dark brick.
A delivery person wearing a blue jacket and helmet rides a scooter down a dimly lit alley. There are graffiti-covered dumpsters on the side, and the walls are made of old stone and dark brick.
John D.

Los Angeles

★★★★★
★★★★★